Privacy Policy

We collect what we need to run the Academy and nothing else. We do not sell your information and we never will. We do not share your bid numbers or your business details with other members.

When you join the waitlist: your name, email, phone number, company name, website, city, and zip code.

When you take the free Fit Check: your answers, your first name, your email, and your mobile number.

When you become a member: your billing details and payment history. Card numbers go straight to our payment processor and never touch our systems.

When you use the Academy: which lessons you watched, questions you post, and anything you send us for a bid review or takeoff review.

Automatically: your IP address, browser type, and how you found the site. This is standard web traffic data. We also count visits and steps, like how many people finish the Fit Check, with a website analytics tool. It sets no cookies and does not follow you to other sites.

• To give you access to what you paid for
• To answer your questions and review your bids
• To take payment and send receipts
• To email you about the Academy, your account, and new lessons
• To catch spam and fake signups before they reach us
• To see which lessons help and which need rework

When you send us a set of plans, a takeoff, or a bid to review, that is your confidential business information. We use it to help you and nothing else.

We will not bid against you using something you sent us for review, and we will not show your numbers to another member.

If we ever want to use your situation as a teaching example, we will ask you first and strip out anything that identifies you or the job.

Only the companies that help us run the business, and only what they need to do their job:

• Our payment processor, to take payment
• Our community and course platform, to give you access
• Our email and text messaging tools, to reach you
• Our website host, spam filtering service, and website analytics tool
• Our accountant and, if we ever have to, our lawyer

We will also hand over information if the law requires it. If that ever happens and we are allowed to tell you, we will.

That is the whole list. No advertisers, no data brokers, no lead sellers.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile number and your text consent records are never sold or shared for marketing. They go only to the tools that send your account texts.

When you join the waitlist or become a member, we will email you about the Academy. To stop those emails, reply “unsubscribe” to any of them or email info@commercialflooringacademy.com. We will take you off the list within 10 business days.

Account and billing emails cannot be turned off while you are a member.

Account texts start when you check the box. Under every mobile number field there is an optional box, not ticked to start. By checking the box you agree to get texts from Commercial Flooring Academy LLC: sign-in and sign-up verification codes, access and payment alerts, your Fit Check result link, and replies to your messages, because email does not always arrive. Giving us a number without checking the box does not sign you up, and we use email instead. We keep a record of when you checked it, the exact wording you saw, and the page you were on.

No marketing texts. We do not send tips, offers or promotions by text. Giving us a number never signs you up for any texts. Consent is not a condition of purchase.

Reply STOP to any text and we stop. STOP ends all texts, including sign-in codes, and email still works after it. Reply HELP for help, or call 772-777-8627. Message frequency varies. Msg and data rates may apply.

If you do not have a mobile number that can get texts, say so on the form or email us. We will keep you on email only and never text you.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Your mobile number and text consent records are never sold or rented. They are shared only with the tools that send your account texts, as listed in section 5.

We keep your account information while you are a member and for two years after you leave, in case you come back. Billing records we keep for seven years because tax law requires it.

Waitlist information gets deleted after two years if you never join.

Email info@commercialflooringacademy.com and ask. You can ask us to send you a copy of what we have, fix something that is wrong, or delete it entirely. We will handle it within 30 days.

Deleting your information means closing your account. We cannot give you access to a membership without a record of you having one.

The site runs over an encrypted connection, access to member data is limited to people who need it, and we do not store card numbers.

No system is perfect. If there is ever a breach that affects you, we will tell you.

The Academy is for people running a business. It is not for anyone under 18 and we do not knowingly collect information from minors.

If we change this policy in a way that matters, we will email members before it takes effect. The date at the top always shows the current version.

Questions go to Commercial Flooring Academy LLC at info@commercialflooringacademy.com.